HubSpot Marketing & Development Tips & Help

Using HubSpot Marketing Tools for Education

Written by Rebecca Young | Mar 7, 2025 3:47:42 PM

Education institutions need more than just a website and a few email blasts to attract and retain students. Whether you're managing admissions, engaging alumni, or promoting courses, a robust marketing strategy is essential.

With HubSpot’s marketing tools, schools and universities can streamline communication, automate outreach, and personalize interactions—leading to better engagement, higher enrollment rates, and stronger relationships. Let’s explore how different HubSpot tools can help educational institutions level up their marketing efforts.

Chat: Instant Support for Prospective Students

Students and parents often have questions, and they want answers fast. With HubSpot’s live chat and chatbot tools, your institution can provide real-time assistance on your website. Whether it’s guiding prospective students through the application process or answering FAQs about tuition, chatbots help reduce the workload on your admissions team while delivering immediate support.

  • 24/7 Availability: Chatbots ensure that prospective students can get answers anytime, even outside office hours.
  • Automated Lead Capture: Every conversation is logged in HubSpot’s CRM for Education, making it easy to follow up with engaged students.
  • Personalized Responses: Chatbots can be customized to provide tailored answers based on the user’s inquiry, whether it's about programs, scholarships, or campus life.

Ads: Reach the Right Students, at the Right Time

Traditional marketing methods alone won’t cut it anymore. With HubSpot’s ad tools, educational institutions can run highly targeted campaigns on Google, Facebook, and LinkedIn—putting their programs in front of the right audience. Whether you're looking to promote open houses, online courses, or scholarship opportunities, smart ad tracking and audience segmentation help maximize ROI.

  • Targeted Audiences: Reach potential students based on demographics, interests, and online behavior.
  • Automated Ad Retargeting: Keep your institution top of mind by showing ads to users who previously visited your site but didn’t apply.
  • Performance Tracking: Analyze which ads generate the most inquiries and optimize campaigns for better results.

Social Media: Engage with Future Students Where They Are

From Instagram to LinkedIn, social media plays a massive role in student engagement. HubSpot’s social media management tools allow you to schedule posts, monitor engagement, and track performance—all from one platform. Schools can use this to share campus updates, highlight student success stories, and interact with prospective students in an authentic way.

  • Post Scheduling: Plan and automate posts across multiple platforms to stay consistent.
  • Social Listening: Monitor conversations and trends to engage with students in real-time.
  • Performance Analytics: Measure engagement and refine strategies based on what content resonates most.

Workflows: Automate Follow-Ups and Nurture Campaigns

Marketing for higher education involves a lot of moving pieces—applications, inquiries, event sign-ups, and more. With HubSpot workflows, schools can automate communication, ensuring no lead goes cold. For example, when a student downloads a course brochure, an automated email sequence can follow up with additional program details, testimonials, and application deadlines—keeping them engaged without manual effort.

  • Lead Nurturing: Guide students through the enrollment process with automated follow-ups.
  • Event Reminders: Send scheduled reminders for open houses, webinars, or application deadlines.
  • Behavior-Based Triggers: Personalize outreach based on a student’s actions, like website visits or form submissions.

Emails: Personalization at Scale

Email marketing is a game-changer for educational institutions, but generic mass emails won’t cut it. HubSpot’s email tools allow schools to send personalized, behavior-based emails—whether it’s a welcome series for new applicants, event reminders for open houses, or fundraising campaigns for alumni. With built-in A/B testing and performance analytics, schools can fine-tune their messaging for better results.

  • Segmentation: Send targeted emails to students based on their program of interest, application status, or past interactions.
  • Dynamic Content: Personalize emails with a student’s name, program details, and other relevant information.
  • Engagement Tracking: Monitor open rates, click-through rates, and conversions to improve future campaigns.

Forms: Collect Leads with Ease

Having a strong online presence is crucial, but capturing student inquiries is just as important. HubSpot’s form tools help institutions collect valuable information from website visitors, whether they’re prospective students, event registrants, or alumni.

  • Customizable Forms: Create forms that capture exactly the information you need—from contact details to academic interests.
  • Automated Lead Capture: Each submission is automatically logged in HubSpot’s CRM for Education, making follow-ups seamless.
  • Multi-Step Forms: Break longer forms into steps to improve completion rates, especially for detailed applications.

CTAs: Drive Action with Engaging Buttons

Every great marketing campaign needs strong calls-to-action (CTAs). Whether it’s encouraging students to apply now, download a brochure, or schedule a campus tour, HubSpot’s CTA tools help guide visitors to take the next step.

  • Dynamic CTAs: Personalize CTAs based on where a student is in their journey—whether they’re just exploring or ready to apply.
  • A/B Testing: Test different CTA designs, wording, and placements to see what drives the most engagement.
  • Performance Tracking: See which CTAs get the most clicks and optimize them for better conversion rates.

A Smarter Way to Manage and Measure Student Engagement

With the right tools, education institutions can do more than just attract students—they can build lasting relationships throughout the entire student journey. HubSpot for Education provides a single platform to manage marketing campaigns, automate follow-ups, and measure engagement, ensuring no opportunity is missed. From tracking inquiries to nurturing alumni connections, every interaction is logged and optimized for better results.

At CRO:NYX Digital, we’ve helped educational institutions implement HubSpot to enhance their marketing strategies and streamline communication. If you’re wondering whether HubSpot is the right fit for your institution, contact us today, and let’s explore the possibilities together.